Improving your organization’s processes is something that is becoming increasingly important. As we move forward, organizations are building more and more processes, all with varying purposes, touching various departments and delivering various products. As these become more complex and organizations grow, having the knowledge of how to amend, improve, and secure these processes is a skill becoming vital. If you can deliver such improvements to your organization’s processes today, they will reward this favorably!

In this course, you will learn the fundamental building blocks behind the task of process improvement, the best process mapping tools available, and when these should be deployed. Every process map has a purpose, so this course will show you which one to use when!

We will cover:

– The fundamentals behind process improvement.

– How to identify value and non-value add steps.

– The main processes we need to build during a process improvement initiative.

– The process to be followed to ensure successful deliverance of process improvement projects.

– A LIVE demonstration of a process improvement case study.

– A complete process mapping toolkit, with LIVE demonstrations on how to use each one – with templates attached for those that require it.

– We will test your knowledge with quizzes and an assignment.

At the end of this course, you should have the confidence not only to conduct wide ranging process improvement projects but also to sell the vision and importance of process improvement to leaders within your organization.